How do I cancel my subscription?
Web subscribers can manage their plan from Account → Manage Subscription. iOS subscribers cancel via Settings → Apple ID → Subscriptions. Android via Google Play → Subscriptions.
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Web subscribers can manage their plan from Account → Manage Subscription. iOS subscribers cancel via Settings → Apple ID → Subscriptions. Android via Google Play → Subscriptions.
We buy products anonymously from retail, then run them through our own lab plus an independent accredited second lab. Both labs have to agree before we publish.
Yes — head to /contribute and submit a photo or paste a link. Popular requests get prioritized.
Account → Delete Account in the app or on the web. You can also email support@theproductreport.org and we will complete deletion within 30 days.
Monthly web plans can be canceled anytime and are non-refundable after billing. Annual plans have a 30-day money-back guarantee. App Store and Google Play refunds go through those stores directly.
Check camera permissions in your device settings. Ensure strong lighting and hold the camera ~6 inches from the barcode. If it still fails, submit the product manually via /contribute.
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