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Trust Center
The Product Report should be clear about what we know, what we do not know, what changed, and who reviewed it. A score is not enough by itself. The evidence behind it has to be visible.
Missing evidence is shown as missing. It is not filled in with guesses.
Trace findings need amount, serving size, benchmark, and uncertainty.
Brands cannot pay to improve, hide, delay, or place scores.
These are the checks we are building into the scoring system so the public result is not a black box.
Every supported score should say whether it is label-only, source-backed, lab-backed, or insufficient.
Lab-backed claims must show whether they apply to the exact product, sample, lot, or a broader source match.
Contaminant findings need amount, unit, serving context, and a benchmark before they support public interpretation.
Lab and dose-based claims require visible expert or editorial review before they can become confident public claims.
Calculation fixes, source-scope changes, lab updates, and copy clarifications are tracked when they affect what users saw.
Brands cannot buy ratings, better scores, paid placement, or private treatment of negative evidence.
How product samples, lab work, scoring limits, and sample-level claims are handled.
How nutrition, processing, additive evidence, contaminant exposure, and personal fit stay separate.
How we correct calculation errors, source-scope mistakes, lab-result updates, and public copy.
The rule that brands cannot pay for scores, ranking, suppression, or special treatment.
How funding, affiliate links, product acquisition, and manufacturer responses are separated from scores.
How brands can challenge factual errors or submit updated evidence without buying influence.
