Terms of Service

Last updated: December 20, 2024

Effective date: December 20, 2024

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and The Product Report ("Company," "we," "us," or "our") governing your access to and use of theproductreport.org website, mobile applications, and related services (collectively, the "Service").

By creating an account, subscribing to our services, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Eligibility

You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into a binding contract
• You are not prohibited from using the Service under applicable law
• All registration information you submit is accurate and truthful

3. Description of Service

The Product Report provides independent, lab-tested product reviews and ratings across various consumer product categories including, but not limited to, supplements, baby products, cosmetics, food, and household items. Our Service includes:

• Product Reviews: Independent analysis and ratings based on laboratory testing
• Lab Test Results: Access to detailed testing data and contaminant screenings
• Recommendations: Curated buying guides and product comparisons
• User Features: Ability to save products and create personalized lists

4. Account Registration

4.1 Account Creation

To access certain features of the Service, you must register for an account. When registering, you agree to provide accurate, current, and complete information and to update this information to maintain its accuracy.

4.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breach at support@theproductreport.org.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms or for any other reason at our sole discretion.

5. Subscription Services and Payment

5.1 Free and Paid Tiers

The Service offers both free and paid subscription tiers. Free accounts have limited access to product reviews per month. Paid subscriptions provide unlimited access to reviews, lab test results, and premium features.

5.2 Payment Terms

• All prices are displayed in U.S. Dollars unless otherwise specified
• Payment is processed securely through Stripe
• Subscriptions automatically renew unless cancelled before the renewal date
• You authorize us to charge your payment method for recurring subscription fees

5.3 Free Trials

We may offer free trial periods. At the end of the trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.

5.4 Refunds

Subscription fees are generally non-refundable, except as required by applicable law. You may cancel your subscription at any time, and you will retain access until the end of your current billing period.

6. Intellectual Property Rights

6.1 Our Content

All content on the Service, including text, graphics, logos, images, data compilations, lab test results, ratings, reviews, and software, is the property of The Product Report or its licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial purposes.

6.3 Restrictions

You agree not to:

• Copy, modify, or distribute our content without prior written permission
• Use our content for commercial purposes without a license
• Scrape, crawl, or use automated means to access the Service
• Remove any copyright or proprietary notices from our content
• Create derivative works based on our content

7. Disclaimer of Warranties

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Service will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, reliability, or completeness of any content

7.1 Not Medical or Professional Advice

Our reviews and recommendations are for informational purposes only. They are not intended to be, and should not be construed as, medical advice, professional advice, or a substitute for consultation with qualified professionals. Always consult with appropriate healthcare providers or other professionals before making decisions based on our content.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE PRODUCT REPORT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or data
• Personal injury or property damage
• Any damages arising from your use or inability to use the Service
• Any damages arising from products you purchase based on our reviews

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

9. Indemnification

You agree to indemnify, defend, and hold harmless The Product Report and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of a third party
• Any content you submit to the Service

10. Prohibited Conduct

When using the Service, you agree not to:

• Violate any applicable laws or regulations
• Impersonate any person or entity
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Use the Service for any fraudulent or unlawful purpose
• Transmit malware, viruses, or other harmful code
• Harass, abuse, or harm others through the Service
• Share your account credentials with others

11. Third-Party Links and Services

The Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

12.2 Arbitration

Any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION OR REPRESENTATIVE ACTION.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Terms.

14. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Product Report regarding your use of the Service and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms, please contact us at:

• Email: legal@theproductreport.org
• Website: theproductreport.org/contact