Please read these Terms of Service carefully before using The Product Report. By accessing or using our service, you agree to be bound by these terms.
1. Agreement to terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and The Product Report ("Company," "we," "us," or "our") governing your access to and use of theproductreport.org, mobile applications, and related services (collectively, the "Service").
By creating an account, subscribing, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
2. Eligibility
You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that:
- You are at least 18 years of age.
- You have the legal capacity to enter into a binding contract.
- You are not prohibited from using the Service under applicable law.
- All registration information you submit is accurate and truthful.
3. Description of service
The Product Report provides independent, lab-tested product reviews and ratings across consumer product categories including supplements, baby products, cosmetics, food, and household items. Our Service includes:
- Product reviews: Independent analysis and ratings based on laboratory testing.
- Lab test results: Access to detailed testing data and contaminant screenings.
- Recommendations: Curated buying guides and product comparisons.
- User features: Ability to save products and create personalised lists.
4. Account registration
4.1 Account creation
To access certain features, you must register for an account. You agree to provide accurate, current, and complete information and to keep it accurate.
4.2 Account security
You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately of any unauthorised use at support@theproductreport.org.
4.3 Account termination
We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms or at our sole discretion.
5. Subscription services and payment
5.1 Free and paid tiers
The Service offers both free and paid subscription tiers. Free accounts have limited access; paid subscriptions provide unlimited access to reviews, lab test results, and premium features.
5.2 Auto-renewing subscriptions
The Product Report Premium is an auto-renewing subscription.
- Options: Annual ($99.99/year).
- Auto-renewal: Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.
- Billing: Your account will be charged within 24 hours prior to the end of the period.
- Manage: You can manage and cancel via App Store or Google Play account settings after purchase.
- Free trial: Any unused portion is forfeited when you purchase a subscription.
5.3 Payment terms
- All prices are in U.S. Dollars unless otherwise specified.
- In-app purchases are processed through Apple App Store or Google Play.
- Web purchases are processed securely through Stripe.
- You authorise us to charge your payment method for recurring fees.
5.4 Free trials
We may offer free trial periods. At the end of the trial, your subscription will automatically convert unless you cancel before it ends.
5.5 Refunds
Subscription fees are generally non-refundable, except as required by law. For App Store or Google Play subscriptions, refund requests must be submitted to Apple or Google respectively. You may cancel at any time and retain access until the end of your current billing period.
6. Intellectual property rights
6.1 Our content
All content on the Service — text, graphics, logos, images, data compilations, lab results, ratings, reviews, and software — is the property of The Product Report or its licensors and is protected by copyright, trademark, and other intellectual property laws.
6.2 Limited license
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes.
6.3 Restrictions
You agree not to:
- Copy, modify, or distribute our content without prior written permission.
- Use our content for commercial purposes without a license.
- Scrape, crawl, or use automated means to access the Service.
- Remove any copyright or proprietary notices.
- Create derivative works based on our content.
7. Disclaimer of warranties
Important notice
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:
- Implied warranties of merchantability, fitness, and non-infringement.
- Warranties that the Service will be uninterrupted, error-free, or secure.
- Warranties regarding the accuracy, reliability, or completeness of any content.
7.1 Not medical or professional advice
Our reviews and recommendations are for informational purposes only. Always consult with appropriate healthcare or other professionals before making decisions based on our content.
8. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE PRODUCT REPORT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING:
- Loss of profits, revenue, or data.
- Personal injury or property damage.
- Damages arising from use or inability to use the Service.
- Damages arising from products you purchase based on our reviews.
OUR TOTAL LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
9. Indemnification
You agree to indemnify and hold harmless The Product Report and its officers, directors, employees, agents, and affiliates from claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your use of the Service.
- Your violation of these Terms.
- Your violation of third-party rights.
- Any content you submit to the Service.
10. Prohibited conduct
When using the Service, you agree not to:
- Violate any applicable laws or regulations.
- Impersonate any person or entity.
- Interfere with or disrupt the Service or servers.
- Attempt to gain unauthorised access.
- Use the Service for any fraudulent or unlawful purpose.
- Transmit malware or other harmful code.
- Harass, abuse, or harm others.
- Share your account credentials.
11. Third-party links and services
The Service may contain links to third-party websites or services that are not owned by us. We have no control over and assume no responsibility for the content or practices of third-party services.
12. Dispute resolution
12.1 Governing law
These Terms are governed by the laws of Delaware, United States, without regard to conflict of law provisions.
12.2 Arbitration
Disputes shall be resolved through binding arbitration per AAA rules, except that either party may seek injunctive relief in court.
12.3 Class action waiver
YOU AGREE DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION.
13. Changes to terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms and updating the "Last updated" date.
14. Termination
We may terminate or suspend your access immediately, without prior notice, for any reason, including breach of these Terms.
15. Severability
If any provision of these Terms is found unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in force.
16. Entire agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Product Report.
17. Contact information
- Email: legal@theproductreport.org
- Website: theproductreport.org/contact