By creating an account, making a purchase, or clicking "I Agree" when prompted, you agree to be bound by these Terms. If you do not agree, do not create an account or use the Service.
1. Introduction & Acceptance
Welcome to The Product Report ("TPR," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at theproductreport.org, our mobile applications, and all related services, features, and content (collectively, the "Service").
The Service is operated by TPR Operations, LLC, a Wyoming limited liability company.
2. Description of Service
2.1 What We Do
The Product Report is an independent consumer product screening and transparency service. We:
- Purchase consumer products at retail locations.
- Submit products to ISO 17025 accredited third-party laboratories for chemical analysis.
- Publish laboratory observations with reference information for context.
- Enable consumers to access and compare screening data.
2.2 The "Weather Report" Doctrine
We publish instrument readings, not opinions.
Like a weather report that states "Temperature: 98°F" without advising whether you should go outside, TPR reports what laboratories observed without making safety determinations, health claims, or product recommendations.
Our reports present:
- Laboratory observations, such as whether a spectral feature consistent with a compound was observed.
- Match confidence levels based on NIST library comparison.
- Reference thresholds from regulatory agencies for context only.
- Sample-specific information, such as batch, lot number, and purchase details.
2.3 What We Are NOT
TPR is NOT:
- A regulatory compliance testing service.
- An FDA, EPA, CPSC, or government-approved testing body.
- A medical or health advisory service.
- A product certification or safety determination service.
- A consumer advocacy organization that recommends products.
We do not make safety determinations about products. We provide data; you make your own decisions.
2.4 Not a Consumer Reporting Agency
TPR is NOT a Consumer Reporting Agency as defined under the Fair Credit Reporting Act (FCRA). Our product screening data is not intended for use in determining any individual's eligibility for credit, insurance, employment, housing, or any other purpose covered by the FCRA. Our scores relate solely to consumer goods and services.
3. Important Disclaimers
3.1 Testing Approach & Sample Limitations
We employ a two-tier testing protocol. Initial screening is followed by independent confirmation of significant findings through a second ISO 17025 accredited laboratory, using multiple samples from different batches and retail locations. This approach strengthens reliability while acknowledging inherent limitations.
Our screening results reflect observations from tested samples, but do not represent all units ever manufactured.
Product formulations may vary by manufacturing batch, production facility, geographic region, time of manufacture, and storage conditions. Our reports specify which samples were tested. Results should not be interpreted as universal claims about every unit of a product.
The "Snapshot" Limitation: You acknowledge that manufacturers may alter product ingredients, formulations, or labeling without notice to us. The scores and information presented on the Service represent a snapshot in time based on the data available at the date of review. We expressly disclaim any liability for errors, omissions, or inaccuracies resulting from later formulation changes, or for any actions taken in reliance on outdated information.
For complete details on our testing protocols, see our Methodology page.
3.2 Presence Does Not Equal Risk
Detection of a compound does not imply health risk.
The presence of any substance at any concentration does not constitute a safety determination. Many compounds are naturally occurring, present at trace levels, or have no established health significance at detected concentrations.
We may cite regulatory thresholds, such as California Prop 65 or FDA action levels, for context, but such citations are informational only and do not represent our assessment of risk.
3.3 Not Medical or Health Advice
The Service does not provide medical, health, or safety advice.
The content provided through the Service, including product scores, ingredient analyses, and screening observations, is for informational and educational purposes only. It is not intended to be, and should not be taken as, medical, nutritional, or professional advice. The Service is not a substitute for professional medical advice, diagnosis, or treatment.
Nothing in our screening reports or content should be construed as:
- Medical advice or diagnosis.
- Health recommendations.
- Safety determinations.
- Instructions to use, avoid, or discontinue any product.
Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on the Service.
3.4 Methodology Limitations
Our screening methodology uses Headspace Gas Chromatography-Mass Spectrometry (GC/MS) and other laboratory techniques. These methods:
- Detect volatile organic compounds and certain other analytes.
- Rely on NIST Mass Spectral Library matching for compound identification.
- Provide probability-based identification, not definitive chemical proof.
- May not detect all substances present in a product.
- Are not equivalent to full regulatory compliance testing.
We publish our full methodology, including limitations, on our website.
4. Subscription & Payment Terms
4.1 Subscription Plans
Access to certain features and content requires a paid membership. Subscription pricing, available plans (including any monthly or annual options offered in our mobile applications through the Apple App Store or Google Play), and features are described on our website and within our mobile applications.
Our current web membership offer is an annual plan that starts with a 30-day committed trial for first-time members. A payment card is required up front. The trial converts to a paid annual membership unless you cancel online before the trial ends. Plans purchased through the app stores are billed and renewed on the schedule shown at purchase in the applicable store.
4.2 Billing & Renewal
- Subscriptions are billed in advance on a recurring basis after any trial period ends — annually for web memberships, and on the billing schedule shown at purchase for plans bought through the app stores.
- Your subscription will automatically renew unless you cancel before the renewal date.
- We use third-party payment processors, including Apple App Store, Google Play Store, and Stripe, to process payments.
4.3 Online Cancellation Rights
You may cancel your subscription at any time directly through your account settings on the Service or the applicable app store. We provide a simple, immediate online cancellation mechanism in compliance with Colorado Senate Bill 25-145 and all applicable automatic renewal laws. You will never be required to call or email to cancel.
- Cancellation takes effect at the end of your current billing period.
- We do not provide refunds for partial subscription periods.
- Refunds for app store purchases are subject to Apple's or Google's refund policies.
4.4 Renewal Notices
For annual subscriptions, we will send you a reminder email between twenty-five (25) and forty (40) days prior to your renewal date. This notice will clearly disclose the renewal price and billing date and provide a direct link to cancel. It is your responsibility to ensure your email address on file is current.
4.5 Price Changes
We reserve the right to modify subscription pricing. Price changes will take effect at your next renewal date, and we will provide advance notice of any increases.
5. User Accounts
5.1 Account Creation
To access certain features, you must create an account. You agree to:
- Provide accurate and complete registration information.
- Maintain the security of your account credentials.
- Promptly update your information if it changes.
- Accept responsibility for all activity under your account.
5.2 Account Termination
We may suspend or terminate your account if you:
- Violate these Terms.
- Engage in fraudulent or illegal activity.
- Abuse, harass, or threaten others.
- Attempt to circumvent payment or access controls.
6. User Conduct
You agree NOT to:
- Use the Service for any illegal purpose.
- Misrepresent our screening results or data.
- Remove, alter, or obscure our disclaimers, watermarks, or attributions.
- Scrape, harvest, or collect data from the Service without permission.
- Interfere with or disrupt the Service or servers.
- Attempt to gain unauthorized access to any portion of the Service.
- Use our data to defame, disparage, or make unsubstantiated claims about products or manufacturers.
- Impersonate TPR, our employees, or our affiliates.
6.1 Sharing & Attribution
If you share or reference TPR screening data:
- You must accurately represent our findings, without cherry-picking or distortion.
- You must include our disclaimers, including sample limitations and presence-does-not-equal-risk language.
- You must attribute the data to The Product Report.
- You may not imply that we have made safety determinations we have not made.
7. Intellectual Property
7.1 Our Content
All content on the Service, including text, graphics, logos, images, data compilations, laboratory reports, methodology documentation, software, and trademarks, is owned by TPR Operations, LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.
7.2 Limited License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial purposes.
7.3 Restrictions
You may not:
- Reproduce, distribute, or publicly display our content except as permitted for personal use or with proper attribution.
- Create derivative works based on our content.
- Sell, license, or commercially exploit our content.
- Use our trademarks without written permission.
8. Purchase Links & Advertising
8.1 Purchase Links
Purchase links on the Service are provided for convenience. We earn no commission and have no affiliate relationships with any retailer or brand.
Retailer links do not influence our product selection, testing methodology, scoring, rankings, or publication decisions.
8.2 Advertising
The Service may display advertisements from third parties. We are not responsible for the content, accuracy, or practices of third-party advertisers.
9. Limitation of Liability
9.1 Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
We disclaim all warranties, including but not limited to:
- Merchantability.
- Fitness for a particular purpose.
- Non-infringement.
- Accuracy, completeness, or reliability of content.
- Uninterrupted or error-free operation.
9.2 Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TPR OPERATIONS, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages.
- Any loss of profits, revenue, data, or business opportunities.
- Any damages arising from your use of or inability to use the Service.
- Any damages arising from your reliance on our screening data.
- Any damages arising from decisions you make based on our content.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE THOUSAND DOLLARS ($1,000).
9.3 Basis of the Bargain
You acknowledge that the limitations in this Section 9 reflect a reasonable allocation of risk and are a fundamental part of the agreement between you and TPR.
10. Indemnification
You agree to indemnify, defend, and hold harmless TPR Operations, LLC, its officers, directors, employees, agents, licensors, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from:
- Your use of the Service.
- Your violation of these Terms.
- Your violation of any rights of another party.
- Your misuse or misrepresentation of our screening data.
- Any content you submit or share through the Service.
11. Dispute Resolution
11.1 Governing Law
These Terms and any disputes arising from them shall be governed by the laws of the State of Colorado, without regard to conflict of law principles.
11.2 Informal Resolution First
Before initiating any formal dispute resolution, you agree to contact us at legal@theproductreport.org and attempt to resolve the dispute informally for at least thirty (30) days.
11.3 Binding Arbitration
IF INFORMAL RESOLUTION FAILS, ANY DISPUTE ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL BE RESOLVED BY BINDING ARBITRATION, administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules.
Arbitration shall take place in Denver, Colorado, or at another mutually agreed location. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
Exceptions to Arbitration: Either party may bring claims in small claims court if eligible. Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the Service.
30-Day Right to Opt Out: You have the right to opt out of this arbitration agreement by sending written notice to legal@theproductreport.org within thirty (30) days of your first acceptance of these Terms. If you opt out, you may pursue claims in court, but the Class Action Waiver shall still apply to the fullest extent permitted by law.
11.4 Class Action & Jury Trial Waiver
YOU AND TPR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
YOU AND TPR WAIVE ANY RIGHT TO A JURY TRIAL.
11.5 Jurisdiction & Venue (For Permitted Court Proceedings)
For any claims not subject to arbitration, any legal action shall be brought exclusively in the state courts located in Chaffee County, Colorado, or the United States District Court for the District of Colorado, and you consent to the personal jurisdiction of such courts.
11.6 Why Colorado?
Colorado has strong anti-SLAPP (Strategic Lawsuit Against Public Participation) protections that help defend against frivolous lawsuits intended to silence legitimate consumer information services.
11.7 Manufacturers & Third Parties
If you are a manufacturer, brand representative, or other third party who submits a dispute, correction request, or other communication through our official channels, including any dispute portal or contact forms, you agree to be bound by these Terms, including the arbitration provision, class action waiver, and limitation of liability, with respect to any claims arising from or related to our publication of screening data concerning your products.
12. Changes to Terms
We may modify these Terms at any time. If we make material changes, we will:
- Update the "Last Updated" date at the top of this page.
- Provide notice through the Service or via email.
- Give you an opportunity to review changes before they take effect.
Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
13. Termination
13.1 By You
You may stop using the Service and cancel your subscription at any time.
13.2 By Us
We may terminate or suspend your access to the Service at any time, with or without cause, with or without notice. Reasons for termination may include violation of these Terms, extended inactivity, or discontinuation of the Service.
13.3 Effect of Termination
Upon termination:
- Your right to access the Service ceases immediately.
- Provisions that by their nature should survive, including Sections 7, 9, 10, and 11, will survive termination.
14. General Provisions
14.1 Sensitive Data & Health Preferences
If you use features that involve dietary restrictions, allergen alerts, or health-related preferences, such as "Gluten-Free," "Vegan," or "Nut-Free," you acknowledge that such preferences may constitute sensitive personal data under applicable privacy laws, including the Colorado Privacy Act.
We process this data only with your explicit consent, which you may revoke at any time through your account settings. See our Privacy Policy for details on how we collect, use, and protect sensitive data.
YOU ASSUME ALL RISK when relying on our Service to filter products based on your health preferences. We do not guarantee that our data reflects real-time formulation changes by manufacturers.
14.2 Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and TPR regarding the Service.
14.3 Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
14.4 Waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
14.5 Assignment
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
14.6 Force Majeure
We shall not be liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or internet or utility failures.
14.7 Notices
We may provide notices to you via email, in-app notification, or posting on the Service. You may contact us at:
TPR Operations, LLC
PO Box 283
Nathrop, CO 81236
Email: legal@theproductreport.org
Phone: 719-398-9176
15. Contact Us
If you have questions about these Terms, please contact us:
Email: legal@theproductreport.org
Mail: TPR Operations, LLC, PO Box 283, Nathrop, CO 81236
Phone: 719-398-9176
Summary of Key Points
For your convenience, this summary is not legally binding. Please read the full Terms.
| Topic | Key Point |
|---|---|
| What we do | Publish laboratory observations about consumer products. |
| What we do not do | Make safety determinations or health recommendations. |
| Sample limitations | Results apply to tested samples, not all units ever made. |
| Presence does not equal risk | Detection of a compound does not mean it is dangerous. |
| Not medical advice | Consult healthcare professionals for health concerns. |
| Purchase links | Purchase links are provided for convenience. We earn no commission and have no affiliate relationships with any retailer or brand. |
| Limitation of liability | Our liability is capped at $1,000 or fees paid; no consequential damages. |
| Binding arbitration | Disputes are resolved through AAA consumer arbitration in Denver, Colorado, unless an exception applies or you opt out in time. |
| Class action & jury waiver | Individual claims only; no jury trials. |
| Governing law | Colorado law. |
© 2026 TPR Operations, LLC. All rights reserved.